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FAQs
- Where can I find more investment information about BSS?
- What Stock Exchange is BSS listed on?
- Who should I contact if I have a query about my shares?
- What do I do if I move house, change my name, lose my share certificate, accidentally destroy my share certificate?
- How much are my shares worth?
- How do I sell my shares?
- How do I transfer my shares?
- What is Stamp Duty Reserve Tax (SDRT)?
- Can I donate my shares to charity?
- How do I register the death of a shareholder?
- What are my entitlements following a takeover or a merger?
- What is the Annual General Meeting?
- What other types of meetings are there?
- I cannot attend the next General Meeting, can I still vote?
- Where can I find more investment information about BSS?
If you have not been able to find the investment information you are looking for on the BSS website, please email: investor.relations@bss.com and you will receive a response as soon as possible.
- What Stock Exchange is BSS listed on?
BSS's ordinary shares are listed only on the London Stock Exchange, its ticker symbol is BTSM.
- Who should I contact if I have a query about my shares?
If you hold your shares in a nominee account then your first point of contact for any queries should be your nominee. If you own shares in your own name then you should contact our registrars, Capita Registrars. You can telephone them on 020 8639 1022, or write to them at Bourne House, 34 Beckenham Road, Kent, BR3 4TU.
- What do I do if I move house, change my name, lose my share certificate, accidentally destroy my share certificate?
You would contact our registrars directly (details below), giving them your share account details if possible. Capita Registrars, Bourne House, 34 Beckenham Road, Kent, BR3 4TU.
- How much are my shares worth?
By registering for online services you will be able to obtain an indicative value of your holdings. Alternatively, you can visit the London Stock Exchange website or teletext to get a value. If this is still not available to you please contact a bank or stock broker.
Please note that the share price obtained is subject to change depending on market conditions.
For some of our clients prices are held on Overseas exchanges or are possibly not quoted on any exchange.
- How do I sell my shares?
Capita IRG Trustees offers a share dealing service which can be accessed online. For further information please visit www.capitadeal.com or telephone 0870 458 4577.
Alternatively, contact your bank or stock broker who will also be able to assist you in selling your shares. For employee share plans please contact 0870 458 4577.
- How do I transfer my shares?
To transfer your shares you need to complete a Stock Transfer Form which you can download.
If the transfer is a gift, stamp duty does not need to be paid. However, the reverse of the form must be completed. If stamp duty is applicable, please contact the Inland Revenue Stamp Office.
Please note, shares cannot be transferred to somebody under the age of 18 (or 16 if the company is registered in Scotland) or from an employee share plan. However, shares can be held in an adults name with the initials of a person under the full age of legal responsibility used as a designation.
- What is Stamp Duty Reserve Tax (SDRT)?
SDRT is a UK tax that may be payable depending on the type of transfer. For more information about stamp duty, please visit the Inland Revenue’s website for the stamp office on www.hmrc.gov.uk/so.
- Can I donate my shares to charity?
Yes. Please visit www.sharegift.org or download a ShareGift form.
- How do I register the death of a shareholder?
If the holding is in the sole name of the deceased we require:
- The original or Sealed office copy of the Grant of Probate, original Letter of Administration or original Scottish Confirmation
- The original share certificate
If you do not have a Grant of Representation, we can offer our Small Estates procedure. Please contact us for further information.
If the holding is in joint names we require:
- The death certificate
- The share certificate for amendment.
- What are my entitlements following a takeover or a merger?
If the company that you hold shares in has been taken over or has merged with another company and you did not reply to correspondence that was sent to you at the time, you could be listed on a special register called a ‘Dissenting Register’.
It is important that you contact us to check whether there are any outstanding entitlements due to you.
- What is the Annual General Meeting?
An AGM consists of routine matters, such as the election of directors, approval of reports and accounts which are put to the vote of shareholders.
Company directors can take this opportunity to put forward other matters requiring the agreement of shareholders such as setting the limits on the number of shares that can be issued in the following year.
- What other types of meetings are there?
Other types of meetings include Extraordinary General Meetings (EGM) which is called if there is urgent business requiring shareholder approval that cannot wait till the next AGM.
- I cannot attend the next General Meeting, can I still vote?
Yes. You will need to complete the proxy card that will be sent to you and send it back to us. If a poll is taken, your proxy will be able to cast your vote but is not usually able to speak unless invited by the chairman.
If you cannot appoint a proxy, you can still send the proxy form back to us and in the event of a poll; the chairman will cast your vote in line with your instructions.
This service is also available online if your company offers it.
